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Promptness and Courtesy
We recommend arriving 15 minutes early to prepare for your spa services. Your punctuality will be appreciated by our team and by our clients.
Please help us maintain the serenity of the spa by muting cell phones and leaving children and pets at home. We also ask that guests please maintain a quiet level of conversation as a courtesy to our other guests.
No massage plus! Sexual contact will not be allowed or tolerated in any way.
We prefer Ayurvedic products from India: www.theammashop.org
Where what you buy helps others.
Cancellation Policy
We understand that sometimes it is necessary to re-schedule appointments, therefore, please give us at least 12 hours notice prior to canceling and we will gladly reschedule your appointment. Groups and Spa Packages require a 48 hour notice of cancellation. We ask that all appointments be guaranteed against late cancellation or rescheduling with a major credit card.
Appointment cancelled with less notice will be charged 50% of the service fee. Missed appointments aka “No Shows” will be charged in full for all services booked. We regret any inconvenience this may cause.
Gratuities
We are committed to providing exceptional services by our knowledgeable and expertly trained staff. Our best reward is your personal recommendation. Gratuities are however welcome and left to your discretion.
Valuables
We recommend that you leave all valuable items including rings, watches and other precious jewelry at home when taking spa services. We cannot be responsible for any lost or damaged personal articles.
Arriving Late
Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your enjoyment. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be applied.
Spa Wear
"come as you are"- we will provide any spa wear required for your treatments and relaxation.
Refreshments
We provide a full refreshment service for all our guests, whether you are visiting us for an hour or the day. This includes a selection of organic teas, juices and spa snacks. When making your appointments, let us know if you'd like to enjoy a spa lunch for an additional $15.
